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09/11/2020 · 6 min read
Focus is architecture, not willpower. Anchor your day to three goals, protect one strategic block per week, run a Friday reset, and say no on purpose. Those four structural moves prevent the slow drift that swallows most agency quarters.
09/09/2020 · 5 min read
Build a commercial referral engine by partnering with CPAs, attorneys, payroll providers, and bankers your clients already use. Formalize referral arrangements where compliant. Track every referral in both directions. Qualified inbound commercial leads close at higher rates than any internet lead and cost only your time.
09/07/2020 · 5 min read
Insurance agent burnout recovery is structural, not a vacation. Give yourself genuine permission to operate differently, run an honest hour-by-hour audit of where your week leaks, and build non-optional recovery protocols around sleep, exercise, and decompression.
09/04/2020 · 6 min read
Empathy is a production multiplier, not a soft skill. Lead with curiosity in one-on-ones, learn each producer's actual motivator, deliver hard feedback in a way it lands, and treat conversations as information gathering. Highest leverage: staff retention, client retention, owner decisions.
09/02/2020 · 7 min read
Leadership is a responsibility agency owners accept the moment they hire. Kris Plachy teaches four practices: written, specific expectations, performance conversations separated from the relationship, coaching toward the answer instead of giving it, and the clean transition when coaching has run its course.
08/31/2020 · 6 min read
Move the needle in your insurance agency today by identifying which of five conditions is your real constraint (production, retention, team, leadership, or financial clarity) and taking one concrete action against it before close of business. 250 days of compounding beats waiting for the right moment.
08/28/2020 · 6 min read
Five agency fundamentals determine whether advanced strategy has anything to land on: follow-up cadence above five touches, quote-to-close ratio tracking, retention as a revenue strategy, staff accountability to specific metrics, and owner time allocation above 70% on growth work. Skip any one and the book stagnates.
08/26/2020 · 6 min read
GloveBox's scaling playbook applies to any P&C agency: reduce friction in the client experience first (a client who finds their ID card has fewer reasons to shop), build fast feedback loops with producers and clients, define who decides what across partners, and document processes before hiring into them.
08/24/2020 · 6 min read
The one agency practice that produces both growth and happiness: full presence in whatever domain you're currently in. On the prospect call, fully on the call. With family, fully there. Built on protected calendar blocks and transition rituals between modes.
08/21/2020 · 6 min read
Run a five-area self-assessment in writing every quarter: personal production habits, response to adversity, relationship with discomfort, awareness of your blind spots, and ability to develop people. Comfort is not a growth strategy. Your agency reflects your current level of development.
08/19/2020 · 6 min read
Garrett J. White's wake-up call for insurance agents: you cannot build a great agency on a broken personal foundation. Standards aren't departmental. Inventory the areas where you tolerate mediocrity outside the office, pick the most neglected one, and close the gap. Owner standard sets team standard.
08/17/2020 · 5 min read
Insurance agency owners develop leadership by practicing three skills: clear expectations, consistent accountability, and coaching instead of fixing. Leadership is not innate. It's a learnable craft built through repetition, the same way you learned to sell.
08/14/2020 · 6 min read
The only thing that increases insurance sales today is more conversations with prospects. Not better scripts, not a new dialer, not a rebrand. If you are having five real prospect conversations a day and you need to double your production, double the conversations. The math is that direct.
08/07/2020 · 7 min read
Letting go of ego is the producer-to-leader transition every agency owner has to make. Stop closing deals your team could close, stop rescuing every process failure, ask for help visibly, and let decisions get made without you in the room.
08/03/2020 · 6 min read
Agencies plateau when they optimize a model with a fixed ceiling instead of questioning the model itself. Question your defaults, import ideas from outside insurance, run small experiments, and learn from failures faster than successes. In a market moving this quickly, staying with the same playbook is not neutral.
07/31/2020 · 6 min read
Self-discovery is the engine of agency growth. Build an accurate operator map of yourself in three areas: how you handle uncertainty, what you actually want the agency to be, and where your confidence is real versus performed. That map raises the ceiling.
07/29/2020 · 6 min read
Before posting on social media, learn how each platform actually works: post native content, understand engagement velocity, and target a specific audience instead of broadcasting. Observe each platform as a consumer for 30 minutes, study top accounts in your niche, then create.
07/27/2020 · 7 min read
Overcome fear in insurance by deciding in advance that you'll move anyway, not by trying to feel fearless. Build the mindset on three things: clarity of purpose, a documented track record of pushing through, and a short window between awareness and action.
07/20/2020 · 7 min read
Insurance is not dead. Disruption is a filter, not a threat. Survivors double down on depth over breadth, get genuinely good at the human stuff, study change before they react, and refuse to participate in the doomsday loop. Mindset is the operating system underneath every system.
07/17/2020 · 6 min read
Most agency problems start with the owner, not the market or the team. Audit your own patterns, communication gaps, enforced standards, and what you have been tolerating. The leader who goes first on self-reflection unlocks every other change.