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09/21/2020 · 6 min read
The single self-inquiry question that unlocks agency growth: what would I have to believe to get this result? Run it forward on your goals and backward on your current results. The gap between what you say you believe and what your actions show is where your growth is stuck.
09/18/2020 · 6 min read
Action-orientation, doing the specific work that moves the needle, is the single trait most predictive of agency growth. Build it by tightening decision speed, shortening the gap between decision and motion, and tracking completed outputs instead of daily intentions.
09/16/2020 · 6 min read
Mitch Dunford built online insurance distribution in the late 1990s before aggregators, comparison engines, or digital lead playbooks existed. His pioneer-era lessons still drive agency results: trust is the primary conversion variable, lead quality beats lead volume, and technology reshapes the agent role instead of erasing it.
09/14/2020 · 6 min read
Imperfect action beats perfect planning because action generates the only data that actually matters: how your market responds to your specific approach. Pick one thing you have been preparing for thirty days, take the first step today, and hold yourself to a daily yes-or-no check.
09/11/2020 · 6 min read
Focus is architecture, not willpower. Anchor your day to three goals, protect one strategic block per week, run a Friday reset, and say no on purpose. Those four structural moves prevent the slow drift that swallows most agency quarters.
09/09/2020 · 5 min read
Build a commercial referral engine by partnering with CPAs, attorneys, payroll providers, and bankers your clients already use. Formalize referral arrangements where compliant. Track every referral in both directions. Qualified inbound commercial leads close at higher rates than any internet lead and cost only your time.
09/07/2020 · 5 min read
Insurance agent burnout recovery is structural, not a vacation. Give yourself genuine permission to operate differently, run an honest hour-by-hour audit of where your week leaks, and build non-optional recovery protocols around sleep, exercise, and decompression.
09/04/2020 · 6 min read
Empathy is a production multiplier, not a soft skill. Lead with curiosity in one-on-ones, learn each producer's actual motivator, deliver hard feedback in a way it lands, and treat conversations as information gathering. Highest leverage: staff retention, client retention, owner decisions.
09/02/2020 · 7 min read
Leadership is a responsibility agency owners accept the moment they hire. Kris Plachy teaches four practices: written, specific expectations, performance conversations separated from the relationship, coaching toward the answer instead of giving it, and the clean transition when coaching has run its course.
08/31/2020 · 6 min read
Move the needle in your insurance agency today by identifying which of five conditions is your real constraint (production, retention, team, leadership, or financial clarity) and taking one concrete action against it before close of business. 250 days of compounding beats waiting for the right moment.
08/28/2020 · 6 min read
Five agency fundamentals determine whether advanced strategy has anything to land on: follow-up cadence above five touches, quote-to-close ratio tracking, retention as a revenue strategy, staff accountability to specific metrics, and owner time allocation above 70% on growth work. Skip any one and the book stagnates.
08/26/2020 · 6 min read
GloveBox's scaling playbook applies to any P&C agency: reduce friction in the client experience first (a client who finds their ID card has fewer reasons to shop), build fast feedback loops with producers and clients, define who decides what across partners, and document processes before hiring into them.
08/24/2020 · 6 min read
The one agency practice that produces both growth and happiness: full presence in whatever domain you're currently in. On the prospect call, fully on the call. With family, fully there. Built on protected calendar blocks and transition rituals between modes.
08/21/2020 · 6 min read
Run a five-area self-assessment in writing every quarter: personal production habits, response to adversity, relationship with discomfort, awareness of your blind spots, and ability to develop people. Comfort is not a growth strategy. Your agency reflects your current level of development.
08/19/2020 · 6 min read
Garrett J. White's wake-up call for insurance agents: you cannot build a great agency on a broken personal foundation. Standards aren't departmental. Inventory the areas where you tolerate mediocrity outside the office, pick the most neglected one, and close the gap. Owner standard sets team standard.
08/17/2020 · 5 min read
Insurance agency owners develop leadership by practicing three skills: clear expectations, consistent accountability, and coaching instead of fixing. Leadership is not innate. It's a learnable craft built through repetition, the same way you learned to sell.
08/14/2020 · 6 min read
The only thing that increases insurance sales today is more conversations with prospects. Not better scripts, not a new dialer, not a rebrand. If you are having five real prospect conversations a day and you need to double your production, double the conversations. The math is that direct.
08/07/2020 · 7 min read
Letting go of ego is the producer-to-leader transition every agency owner has to make. Stop closing deals your team could close, stop rescuing every process failure, ask for help visibly, and let decisions get made without you in the room.
08/03/2020 · 6 min read
Agencies plateau when they optimize a model with a fixed ceiling instead of questioning the model itself. Question your defaults, import ideas from outside insurance, run small experiments, and learn from failures faster than successes. In a market moving this quickly, staying with the same playbook is not neutral.
07/31/2020 · 6 min read
Self-discovery is the engine of agency growth. Build an accurate operator map of yourself in three areas: how you handle uncertainty, what you actually want the agency to be, and where your confidence is real versus performed. That map raises the ceiling.
