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10/06/2021 · 6 min read
Captain Kirk Baker has navigated the new frontier of insurance agency service by mastering one of the hardest skills in the business: knowing what to delegate, to whom, and when. Part 1 breaks down the delegation framework that frees agency owners to lead instead of labor.
10/06/2021 · 6 min read
Task delegation sounds simple until you're the one who built the agency from scratch. Kirk Baker is back, and this time the conversation goes deep on what it actually takes to hand off work without watching everything fall apart.
09/27/2021 · 6 min read
Managing a team in an insurance agency is its own discipline — one that most agency owners learn on the job, usually through expensive mistakes. These seven simple principles shorten that learning curve.
09/24/2021 · 6 min read
The agency owners who build great teams share two characteristics: they have high hiring standards and they act on performance problems quickly. Most owners have the first or the second, rarely both.
09/18/2021 · 5 min read
Dave Williams built multiple successful businesses and carries the kind of competitive drive and genuine heart that makes a rare combination. This recast revisits the lessons from his original appearance — because they're worth hearing again.
09/18/2021 · 6 min read
Dave Williams built and sold multiple businesses before landing in insurance. His framework for thinking about risk, growth, and the entrepreneur's relationship with failure is the recast this audience needed to hear again.
09/17/2021 · 6 min read
If you've tried to hire in insurance recently, you already know. The candidates who look good on paper disappear after the offer. The ones who show up can't close. And the rare great hire has three other offers. Here's how to survive it.
09/13/2021 · 6 min read
The most technically skilled agents in any market often aren't the top performers. Emotional intelligence — the ability to read, manage, and respond to emotions — is frequently the deciding variable. Here's how to develop it deliberately.
09/13/2021 · 5 min read
Your emotional state isn't separate from your business performance — it IS your business performance. Here's what emotional mastery actually looks like for an agency owner, and why getting it right is worth the work.
09/04/2021 · 6 min read
Robin Sharma's framework isn't just self-help philosophy — it's an operating system for high performance. Here's how the four interiors apply to the specific demands of running an insurance agency.
09/04/2021 · 5 min read
Robin Sharma's framework of four internal domains — mindset, heartset, healthset, and soulset — offers a complete picture of what high performance actually requires. If you're only working on your business strategy, you're only doing a quarter of the work.
08/28/2021 · 5 min read
Hiring is the one lever that changes everything in your agency — and most owners pull it wrong. Here's what a real hiring system looks like when you stop winging it.
08/28/2021 · 5 min read
You've heard it before, but the message is worth repeating: your agency will only grow as fast as you can build the team behind it. Here's a focused look at what it actually takes to get hiring right; keep getting it right.
08/23/2021 · 5 min read
Momentum in an insurance agency is the most valuable asset you can build and the most dangerous force you can lose control of. The runaway train is exciting until you realize you don't know where the tracks go.
08/21/2021 · 5 min read
Dr. Alex Mehr co-founded Zoosk, scaled it to over a billion dollars in revenue, and then kept going. This recast brings back one of the most expansive conversations in Insurance Dudes history — on what it actually takes to build something significant.
08/20/2021 · 5 min read
There are moments in every agency owner's career when the evidence seems to point in the wrong direction. The numbers are soft. The market is hard. A key person left. A carrier changed appetites. In those moments, the thing that keeps you moving is something that can't be found in a spreadsheet.
08/16/2021 · 5 min read
Every significant growth move in an insurance agency looks crazy until it works. The agent who hired before they could afford to, who committed to a marketing channel before they saw the results, who held a pricing line when every instinct said to fold — they all looked reckless from the outside.
08/09/2021 · 5 min read
If your team can't make a move without asking you first, you haven't built a business — you've built a dependency. Being the answer to every question in your agency feels productive until you realize it's the thing most limiting your growth.
08/02/2021 · 6 min read
Legacy is one of those words that gets attached to expensive buildings and charitable foundations, but for most insurance agency owners, the legacy question is far more immediate and far more personal.
07/30/2021 · 5 min read
A manifesto isn't a mission statement dressed up in dramatic language. It's a declaration of what you believe, what you stand for, and what kind of agency you are committed to being — and when it's real, it changes everything from hiring decisions to client conversations.