Page 5 of 12 · 233 total
07/26/2021 · 6 min read
The biggest threats to your agency's growth aren't the competitor down the street, the carrier that non-renewed your book, or the lead vendor who sold you garbage data. The most dangerous enemy is the one operating from inside your own head.
07/23/2021 · 5 min read
Running an insurance agency will test your patience, your marriage, your ego, and your ability to function on five hours of sleep during an E&O audit. The life lessons that hold you together through all of it are worth talking about.
07/21/2021 · 6 min read
Jason Levine is an instrument-rated private pilot and a genuine insurance nerd — the kind of person who thinks about coverage gaps the way most people think about weather patterns.
07/19/2021 · 5 min read
Disney doesn't run the happiest place on earth by accident. There's a system behind every smile, every interaction, every moment that makes a guest feel like the only person in the park.
07/15/2021 · 6 min read
Parts 1 and 2 covered why niche works and how to build one. Part 3 tackles the hardest challenge of all: staying in your lane once you've built something worth protecting, when the very success of your specialization creates pressure to expand beyond what made it work.
07/05/2021 · 5 min read
Every agency owner says they don't have enough time. Almost none of them have actually analyzed where their time goes. Until you do that analysis — honestly, specifically, without excuses — every time management solution you try is going to feel like rearranging furniture in a burning house.
06/28/2021 · 6 min read
The business problems most agency owners think they have — the underperforming producer, the stalled growth, the energy drain — are often downstream of something that's happening in their head. The mental game of agency ownership is real, it's demanding, and almost nobody talks about it directly.
06/25/2021 · 5 min read
The insurance agents who are struggling right now aren't struggling because the market changed. They're struggling because they built their business assuming the market wouldn't. Change isn't a disruption to the insurance industry — it is the insurance industry. The question is whether your agency is built to ride it or fight it.
06/21/2021 · 5 min read
Before a business fails, before a team collapses, before a retention number falls off a cliff — there are signals. Faint ones at first, then louder. The agency owners who catch them early have time to respond. The ones who dismiss them find out the hard way that canaries die before coal miners do for a reason.
06/14/2021 · 5 min read
The conversations every agency owner avoids — with underperforming staff, difficult clients, and their own reflection in the mirror — are exactly the conversations that determine whether the business grows or stalls. Courage isn't a personality trait. It's a business skill.
06/11/2021 · 6 min read
Every client who calls your agency is in the middle of a story. Something is uncertain, something is at risk, something is keeping them up at night. Your job isn't to sell them a policy. Your job is to be the hero who makes the threat go away.
05/28/2021 · 5 min read
Jason Feltman on the coaching approach Craig uses inside their agency — and why most agents who call themselves coaches are actually just managers with a different vocabulary.
05/17/2021 · 6 min read
Craig Pretzinger on the EQ skills that most insurance agents were never taught — and why the agents who develop them close more business, retain more clients, and build better teams than anyone with a superior script.
04/23/2021 · 6 min read
Craig Pretzinger asks the question that most agents avoid: not what do you want to sell, but why does any of it matter? The answer determines everything.
04/14/2021 · 6 min read
Craig Pretzinger gets honest about the impossible task of pleasing everyone — and why the agents who try to do it end up burning out, caving on price, and losing respect.
04/09/2021 · 6 min read
Part 2 with Matt Dietz moves from the gritty scratch-build years into the growth phase — the specific decisions, personnel moves, and mindset shifts that took his agency from established to expanding.
04/09/2021 · 6 min read
Craig revisits the original Randy Thompson interview and pulls out the most durable lessons on coaching, teaching, and building teams that actually develop — the kind of insights that are just as sharp the second time through.
04/09/2021 · 6 min read
Jason digs into the hiring and onboarding practices that create genuinely committed team members — not just competent employees — and why the first thirty days shape the next three years.
04/09/2021 · 6 min read
Craig revisits Tommy Breedlove's powerful first redemption story — a conversation about what happens when high-achieving professionals stop running from the life they are actually living and start building one worth having.
04/09/2021 · 6 min read
Jason revisits the Garrett J. White episode and pulls out the most durable and provocative pieces — the unfiltered perspective on why most entrepreneurs stay small and what it actually takes to change that.