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10/15/2024 · 4 min read
Agent Elite is a P&C-only community where founding members get lifetime access, the Million Dollar Agency book, and live events built around real operational problems. The founding window closes October 21st.
10/14/2024 · 5 min read
Agent Elite gives founding members lifetime peer access, the Million Dollar Agency book, working live events focused on real producer and retention problems, and the lead checklist Craig and Jason used to scale. The fastest growth in P&C comes from agents who already solved the problem you are stuck on.
10/10/2024 · 5 min read
The six steps that unlock agency growth: establish a math baseline (cost per lead, conversion by producer, retention rate), identify process friction not people friction, build repeatable processes for every revenue activity, lead the team emotionally once the math is running, create weekly accountability rhythms, and protect the system.
09/20/2024 · 6 min read
Cross-sell P&C clients into life by segmenting your CRM, age 30-55 with a mortgage or dependents, leading with a discovery review, not a pitch. Personalize the conversation off policy data. Run a five-touch sequence over 90 days. Most sales come on the third to fifth contact.
09/12/2024 · 5 min read
TeleFunnel ROI typically hits clear positive return at 60 to 90 days. One added dialing specialist producing five qualified appointments per day at a 40 percent close rate and 1,800 dollar average premium puts 10 policies a week through the producer team. Track cost-per-bound-policy against every other channel.
09/11/2024 · 5 min read
Agency chaos is a process gap, not a personality type. Eliminate it by documenting every step from lead entry to bound policy, designing processes for your least-experienced user rather than yourself, investing in infrastructure before the ROI is obvious, and iterating weekly on the metrics that matter.
09/06/2024 · 5 min read
Hire a dialing specialist by writing a job posting that names 200+ daily dials, testing rejection composure in a live interview role-play, running a 2-3 day paid trial, and onboarding to first qualified appointment within 14 days using a milestone checklist.
09/04/2024 · 5 min read
Seven TeleFunnel mistakes destroy agency ROI: skipping the lead-source foundation, measuring only one layer of metrics, killing the system before 60 to 90 days of steady state, letting producers cherry-pick appointments, under-investing in script testing, ignoring list decay, and neglecting the appointment-confirmation window.
08/30/2024 · 5 min read
Automate volume (dialing, renewal reminders, birthday touches, follow-up sequences) and protect the human moments (needs analysis, warm transfer, claims support, life-event coverage reviews). Build the process first, then add the technology, and verify carrier compliance on every automated communication channel.
08/28/2024 · 5 min read
Run dialers on 90-minute blocks, review four daily metrics (attempts, contacts, sets, holds), and coach from one good call and one bad call per specialist each week. Reward activity, not just outcomes. Five qualified appointments per dialer per day is the bar.
08/27/2024 · 5 min read
Dialing specialists are sifters, not closers. They identify and qualify prospects, then warm-transfer to a licensed agent. Measure them on appointments set, not dials made. Five qualified sets per day per dialer at $25 per hour produces compelling unit economics for most agencies.
08/21/2024 · 6 min read
Escape the Dunning-Kruger valley with deliberate practice, not repetition. Recognize the dip as a learning phase, get a mentor who has been through it, run a documented sales process so data points to the root cause, and keep a failure archive that converts expensive losses into institutional learning.
08/16/2024 · 5 min read
Avoid costly insurance lead generation mistakes by measuring cost per bound policy (not cost per lead), matching every channel to your ideal client profile, testing with 200 to 500 leads before scaling, and diversifying sources strategically. Cheap leads that don't close are the most expensive ones.
08/07/2024 · 5 min read
The telefunnel is a three-phase insurance agency growth system: a dedicated dialing specialist generates conversations, an appointment setter qualifies them, and a licensed producer closes the policy. Roles are separated, every stage is measured, and revenue becomes predictable. Volume work stops eating closer time.
07/26/2024 · 6 min read
Manage a remote insurance team by replacing implicit office accountability with explicit systems: hire only candidates who can articulate a personal productivity system, require daily CRM metric logging, run cameras-on team meetings, and schedule quarterly in-person gatherings.
07/24/2024 · 6 min read
Build a producer team that actually closes by defining 30/60/90-day success milestones in numbers, running behavioral past-action interviews, matching candidate motivation type to your culture and comp plan, and treating onboarding as the final phase of the hiring decision.
07/02/2024 · 5 min read
Sell life insurance and final expense to your P&C book by acknowledging the discomfort openly, framing funeral costs of $8,000 to $12,000 as a real family burden, using life-event trigger questions in every annual review, and running a systematic but gentle follow-up cadence.
06/27/2024 · 5 min read
Build a durable agency in year one by setting culture intentionally, using humor as a leadership tool, treating painful lessons as durable infrastructure, starting with direction not a perfect plan, and investing in peer relationships with more experienced owners who'll tell you the truth.
06/25/2024 · 5 min read
Justin Brock's $70 million agency runs on three layers: an AI content engine that earns attention, an automation layer that handles every non-judgment task, and a human team focused only on discovery, needs analysis, and the close. Each layer feeds the others.
06/20/2024 · 5 min read
Justin Brock scaled to a $70 million insurance agency by treating AI and automation as core infrastructure, not add-ons. Automate high-volume, low-judgment work first, preserve humans for the close, and design every system for ten times your current size.