Posts Tagged: retention

Craig and Jason explain why referrals are the ultimate form of social proof and how to build a systematic referral engine. They cover the psychology of referrals, how to identify...

Craig delivers a solo episode on active listening as a critical skill for insurance professionals. He distinguishes between merely hearing and truly listening, explaining that...

Jason Feltman explains why traditional insurance agency bonus structures fail and advocates for weekly or daily bonuses instead of annual or monthly ones. He shares his experience...