Page 21 of 41 · 820 total episodes
10/09/2021 · 5 min read
Leadership failures in insurance agencies rarely show up as dramatic implosions. They show up as slow, quiet decline — team members who stop caring, clients who drift away, growth that stalls for no obvious reason. This is a hard look at the leadership patterns that create those outcomes.
10/09/2021 · 5 min read
Bad leadership in an insurance agency doesn't announce itself. It shows up quietly in your retention numbers, your staff turnover, your culture, and eventually your production. This recast episode breaks down what lackluster leadership looks like from the inside.
10/08/2021 · 6 min read
Most insurance agency owners are working hard without a definite purpose. They know they want to grow, but they haven't done the harder work of getting crystal clear on exactly what they want — and that lack of clarity is costing them more than they realize.
10/08/2021 · 6 min read
Most agency owners are busy. Very few are purposeful. There's a difference, and that difference shows up in your production numbers, your team's energy, and whether you actually enjoy running your agency or just endure it.
10/07/2021 · 6 min read
Part 1 set the table. Now Kirk Baker and Craig get into the real mechanics of task delegation — who to delegate to, what to never hand off, and how to build the oversight layer that keeps quality high without putting everything back on your plate.
10/07/2021 · 6 min read
Part 2 of the Kirk Baker conversation goes beyond the framework and into execution — how to make delegation actually stick, what to do when it breaks down, and how to build a team that doesn't need the owner's fingerprints on every client interaction.
10/06/2021 · 6 min read
Captain Kirk Baker has navigated the new frontier of insurance agency service by mastering one of the hardest skills in the business: knowing what to delegate, to whom, and when. Part 1 breaks down the delegation framework that frees agency owners to lead instead of labor.
10/06/2021 · 6 min read
Task delegation sounds simple until you're the one who built the agency from scratch. Kirk Baker is back, and this time the conversation goes deep on what it actually takes to hand off work without watching everything fall apart.
10/04/2021 · 6 min read
OKRs — Objectives and Key Results — are the goal-setting framework behind some of the fastest-growing companies in the world. Here's how to apply them to your insurance agency in a way that actually drives results rather than creating more paperwork.
10/02/2021 · 5 min read
Javier Najera's story involves the kind of agency lows that most agents would find career-ending. He didn't end his career. He used the disaster as fuel for one of the most instructive rebuilds in independent insurance. This recast brings his story back because it's exactly what agents in a hard stretch need to hear.
10/01/2021 · 5 min read
The words you use in a sales conversation determine the outcome more than most agents want to admit. Here's a practical look at how to script your way out of the common situations where deals stall, clients hesitate, and agents get stuck.
09/30/2021 · 5 min read
Part 2 of the Talage conversation goes deeper into strategy — how independent agents should think about deploying small commercial technology, where the market opportunity is largest, and what it takes to build a durable small commercial book.
09/29/2021 · 5 min read
Talage is building technology that makes commercial lines quoting faster and more accessible for independent agents. Adam Kiefer explains what the platform does, why commercial lines needed it, and what it means for agents who want to write more small business.
09/28/2021 · 5 min read
Four hundred episodes into The Insurance Dudes, it's time for a serious reality check. What actually works, what doesn't, and what every agent building a business needs to hear right now — no hype, no filler.
09/27/2021 · 6 min read
Managing a team in an insurance agency is its own discipline — one that most agency owners learn on the job, usually through expensive mistakes. These seven simple principles shorten that learning curve.
09/25/2021 · 5 min read
Action is the only currency that matters in building an insurance agency. Not planning, not researching, not preparing — doing. This recast brings the message back because the tendency to think instead of act never goes away.
09/24/2021 · 6 min read
The agency owners who build great teams share two characteristics: they have high hiring standards and they act on performance problems quickly. Most owners have the first or the second, rarely both.
09/23/2021 · 6 min read
Part 1 covered the landscape. In Part 2, Ted Paris gets specific about what independent agents need to do right now to position themselves for long-term success in a market that's changing faster than most realize.
09/22/2021 · 5 min read
Ted Paris has spent his career working at the intersection of independent agencies and the broader insurance industry. Part 1 is about what the agency force actually looks like today and where the real opportunities and threats are.
09/20/2021 · 6 min read
You built momentum. Things were working. And then, gradually, almost without noticing, you started sliding backward. The backslide in agency growth is real, it's common, and it's preventable — but only if you see it coming.