Page 11 of 41 · 820 total episodes
05/03/2023 · 5 min read
A winning P&C insurance team isn't an accident. It's an architecture — specific roles, clear expectations, and a culture that makes the right people want to stay and perform.
05/01/2023 · 5 min read
Internet leads are expensive and competitive. Most agencies convert under 20%. The blueprint to fix that isn't more leads — it's a faster, smarter follow-up process on the ones you already have.
04/26/2023 · 5 min read
The gap between a struggling agency and a thriving one is almost always a leadership gap. These three traits separate the owners who build lasting businesses from the ones who stay stuck.
04/24/2023 · 5 min read
Retention is the profit engine most agencies ignore while chasing new business. These proven strategies stop the bleed and turn your existing book into your biggest competitive advantage.
04/19/2023 · 5 min read
Part 2 of the Jamie Bragg conversation digs into the real mechanics of agency culture — how to build it, protect it, and use it to attract producers who actually perform.
04/17/2023 · 6 min read
Jamie Bragg didn't build his agency by accident. Part 1 of this conversation unpacks how he used connectivity tools, recruitment strategy, and pricing discipline to construct a high-performance team.
04/12/2023 · 5 min read
Most P&C agents obsess over prospecting while ignoring the easiest retention tool in the business: genuine gratitude. Here's why saying thank you properly changes everything.
04/10/2023 · 5 min read
The insurance agencies spending the most on marketing aren't always the ones growing fastest. The fastest-growing agencies often run on a marketing strategy that costs nothing but intentionality: making their clients feel genuinely valued.
04/05/2023 · 5 min read
The agents who win in the AI era won't be the ones who resist the technology — they'll be the ones who out-relationship it. Part 2 of Matt Sutika's conversation delivers the tactical roadmap.
04/03/2023 · 5 min read
AI is coming for the insurance industry. Matt Sutika — who sits at the intersection of technology and agency production — has a nuanced take on what it means for agents, and what the survivors will look like.
03/29/2023 · 5 min read
The Tiffany's effect is real: how you package and present the client experience matters as much as the product itself. Here's how to use courtesy and maintenance marketing to build loyalty that survives premium spikes.
03/27/2023 · 5 min read
Every agency owner blames the departed agent. But the agents who leave aren't leaving randomly — they're leaving for consistent, predictable, fixable reasons. Here are the five that matter most.
03/22/2023 · 5 min read
In Part 2, Victor Figueroa breaks down the specific strategies, habits, and systems he built over a decade in insurance — the ones that turned a hungry beginner into a successful agency owner.
03/20/2023 · 5 min read
Victor Figueroa's path to insurance success wasn't a straight line — it ran through hard times, hard decisions, and the kind of discipline that turns a struggling young man into a respected business owner. Part 1 covers where he started.
03/14/2023 · 5 min read
Every agency owner says they want freedom. Very few do the one hard thing that makes it possible. Here's what that step is, why it's so difficult, and how to take it anyway.
03/08/2023 · 5 min read
The transition from top producer to agency owner requires a completely different mindset and skill set. In Part 2, Sethe Smith shares the hard lessons and proven strategies from crossing that divide.
03/06/2023 · 5 min read
Ten years in insurance teaches you things no training can. Sethe Smith shares the hard-won strategies from a decade in the business — starting with how he got in and what he figured out fast.
03/01/2023 · 5 min read
If your agency falls apart when you leave, you don't own a business — you own a job that owns you. Here's the honest diagnosis of why agency owners can't disconnect, and the specific changes that fix it.
02/27/2023 · 5 min read
Property and casualty insurance looks like a stable, accessible business from the outside. The reality is more demanding — and more rewarding — than most new agents expect. Here's what to know before you begin.
02/22/2023 · 5 min read
Growing a values-driven agency is the hardest kind of scaling because the thing you're scaling is culture, not just process. Part 2 of Jennifer Haring's conversation covers the systems that preserve what matters while the business grows.