Page 41 of 43 · 850 total episodes
09/18/2019 · 6 min read
Producer turnover is a training problem disguised as a hiring problem. Build a documented 90-day onboarding plan, schedule weekly skill training after ramp, pair every new producer with a mentor, and recruit every single day so vacancies never become panics.
09/16/2019 · 6 min read
Scaling personal lines from $10M to $100M kills the service model that got you there. The Mathisen brothers fixed it by moving ID cards, payments, and policy questions into self-service through GloveBox, freeing producers for renewals, cross-sell, and retention instead of routine.
09/13/2019 · 6 min read
Ryan Chao ran an office for one of the country's top-producing agents, then launched his own. The difference between agents who succeed at the startup leap and those who crash is preparation in three areas: financial runway, documented operational systems, and carrier and community relationships built before launch day.
09/11/2019 · 6 min read
Hiring is a compensation problem in disguise. Fund the 3 to 6 month ramp honestly, make commission simple enough that a producer can calculate daily income, and build a real long-term wealth builder (book ownership, equity, or profit share) so good producers stay past year two.
09/09/2019 · 6 min read
Jillena McGowan built a thriving book by combining deep insurance roots with the motorsports community she already understands. Niche agents win because product expertise creates trust, community networks replace cold prospecting, and specialized knowledge commands premium pricing instead of price-shopping commodity work.
09/06/2019 · 7 min read
Walter Bayliss's three operator rules: mediocrity is the real risk, speed of implementation is the only competitive advantage that compounds, and build assets (book, systems, brand) over hourly income. Audit your week. Less than 20% on asset-building work means you're self-employed, not an owner.
09/04/2019 · 6 min read
Restructure agency pay in four steps: diagnose mismatches between earnings and production, design a base plus commission plus targeted bonus, communicate the why and model the math, then run old and new in parallel for 60 days. Grandfather top producers individually to avoid losing them.
09/02/2019 · 6 min read
Derek Deminski hit 115K Instagram followers by posting short, useful golf tips three to five times a week with local hashtags. Insurance agents can copy this exactly: 30 to 60-second videos explaining coverage gaps, geotagged to your city, posted on a fixed weekly schedule.
08/30/2019 · 7 min read
Sean Kelly's attention playbook for insurance agents: pick one platform where your ideal clients are, post three times a week for 90 days, make every piece educate, entertain, or inspire (not pitch), and respond to every comment inside 24 hours. Pattern interruption plus consistency beats virality every time.
08/28/2019 · 6 min read
The Wall of Protection is a four-layer policy review framework: liability foundation, property walls, umbrella roof, and life and disability alarm. It redirects rate complaints into coverage conversations, surfaces gaps, drives cross-sell, and turns the client from victim into participant.
08/26/2019 · 6 min read
Trey Lewellen's four-step funnel framework applies straight to insurance: a hook that stops the scroll, a story that builds connection, a specific offer (not 'free quote'), and an automated follow-up machine. Most agencies skip three of the four and wonder why internet leads convert at single digits.
08/23/2019 · 6 min read
Todd Braeger reinvented insurance workflows by automating the decision (not just the action), starting at the biggest bottleneck (usually lead response), and running every automation parallel to the manual process for two weeks before cutover. Never automate the moments that need empathy.
08/21/2019 · 6 min read
Content is a positioning strategy, not a marketing tactic. Insurance agents win by guesting on adjacent-industry podcasts, collaborating across audiences instead of competing, and repurposing every conversation into clips, posts, and emails. The compounding plays out over years, not weeks.
08/19/2019 · 6 min read
Laura Harris built an agency that runs 30 days without her by documenting every process before delegating, surrendering the outcome but not the standard, measuring process adherence (not just revenue), and building cross-training redundancy. Train your team on the system, not on how you do it.
08/13/2019 · 6 min read
Turn cold leads into lifetime clients with Nato Guajardo's relationship marketing system: lead with value not a quote, automate follow-up over 90 days while keeping conversations personal, and measure touchpoints and retention, not just policies sold. 97% of leads aren't ready today, but they buy later if you're still there.
08/06/2019 · 6 min read
Scale-agnostic operator rules from Alex Mehr's $1B portfolio: prove product-market fit with data before spending on marketing, track unit economics by lead, quote, and bind, ship and iterate over plan and perfect, hire for learning velocity, and diversify revenue.
07/30/2019 · 6 min read
Captive agents build to millions in premium by mastering retention, investing in community, and cross-selling every household into multi-policy relationships. New business is one to seven the cost of retention. Treat the agency like a business, leverage the carrier's brand, then decide stay-or-independent on real facts.
07/26/2019 · 5 min read
Stop asking what you need to do and start asking who you need to know. About 70% of an agency owner's task list can be solved faster by the right connection. Build a weekly WHO list of three to five people alongside your to-do list and watch leverage replace grind.
07/23/2019 · 6 min read
Neal Tricarico's sales mastery framework, learned with Tony Robbins and proven at the Chopra Center, built a $2M insurance book on five practices: manage your state before every call, run strategic empathy, use precision language, reframe objections through curiosity, and treat mastery as daily practice.
07/16/2019 · 6 min read
The average agency loses 15 to 20 percent of its book annually to preventable attrition, mostly because nobody followed up between the sale and the renewal. Automation fixes this by making consistent follow-up the default. Automate service workflows as aggressively as sales workflows. That is where retention and profit live.
