13 posts found
10/04/2023 · 6 min read
Getting millennial producers in the door is only half the challenge. Tony Canas explains what keeps them — and what sends them searching for the exit even when they like their work.
10/02/2023 · 6 min read
Tony Canas — insurance nerd, blogger, and millennial advocate — brings a frank assessment of why the industry struggles to attract young talent and what agencies can do differently starting now. Part 1 of 2.
09/27/2023 · 6 min read
These 5 hiring mistakes show up in agencies of every size and every market. They're predictable, costly, and entirely avoidable — but only if you know what to look for before the offer letter goes out.
09/25/2023 · 5 min read
Great hires don't happen by accident. These 5 specific hiring practices — from structured interviews to values-first screening — are what separate agencies with consistently strong teams from those stuck in a perpetual hiring cycle.
09/04/2023 · 6 min read
Dr. Nicole Price traded an engineering career for a mission to teach leaders how to lead with empathy — and her framework is reshaping how insurance agency owners think about team performance and client trust. Part 1 of 2.
08/16/2023 · 5 min read
Chaos in an insurance agency isn't a people problem — it's usually a process problem. Defined, documented processes eliminate the ambiguity that creates drama and prevent the inefficiency that caps growth.
08/14/2023 · 6 min read
Most agency owners spend more time managing the wrong people than developing the right ones. Here's the full cycle — recruiting through separation — built around values alignment, not just skill screening.
08/09/2023 · 5 min read
Most agencies have core values on a poster and a completely different set of values operating in practice. Closing that gap is the difference between principles that transform your agency and principles that just waste wall space.
08/07/2023 · 5 min read
A clearly defined agency purpose isn't a nice-to-have for your website's About page. It's the single most powerful tool for attracting aligned clients, retaining A-players, and making every decision faster.
08/02/2023 · 5 min read
Ego is the silent growth killer in most insurance agencies. The 'my way or the highway' mindset doesn't just frustrate your team — it structurally prevents the 5 Ps from ever taking root.
07/31/2023 · 5 min read
Purpose, Principles, People, Processes, Performance — the 5 Ps aren't motivational buzzwords. They're the structural framework that allowed one agency to scale with a Telefunnel strategy that actually works.
07/26/2023 · 5 min read
The version of agency freedom most agents are chasing no longer exists. The insurance landscape has changed — and the path to a self-sustaining agency requires a completely different approach.
10/11/2019 · 6 min read
Greg Scealf spent decades in the captive world before making the leap to independent. His transition story reveals what most agents get wrong about going indie — and what it actually takes to survive the switch.