7 posts found
01/01/2021 · 7 min read
Resolutions fail because they are statements of consideration, not commitment. Replace them with a declaration: an identity statement made out loud to a specific witness, supported by non-negotiable daily behaviors and a monthly review cadence. Identity-based commitments survive when motivation does not.
12/25/2020 · 6 min read
Run a year-end agency playbook audit before January 1: source every new account from this year, name your cancellation reasons (not just rates), define your best client specifically, copy what your top producer does, and pick three broken systems to fix before the new year starts.
12/18/2020 · 6 min read
Beat the blank page by starting stupidly small. Write the dumbest version of the script, process, or plan. The cost of starting badly is always lower than the cost of not starting. Ship the imperfect version this week, learn from feedback, iterate. That is the entire blank page process.
12/11/2020 · 6 min read
Waiting for perfect systems, scripts, or timing is procrastination dressed as standards. The fix is to ship an 80 percent version of one initiative this week, measure what happens, and improve it on the next pass. Done beats perfect on every revenue metric.
06/10/2020 · 6 min read
Bad management in insurance agencies looks like avoidance or micromanagement, never anything dramatic. The fix is five repeatable moves: hold the avoided conversation, write down expectations, run tighter meetings, push three decisions down, and stay consistent week after week.
06/03/2020 · 6 min read
Sales objections in insurance are symptoms, not the problem. The price objection is usually a value gap. The think-about-it is usually weak trust or shallow discovery. Replace scripted rebuttals with deeper discovery, value before price, curiosity over defense, and honest post-call review.
05/27/2020 · 6 min read
Agency owners stop drifting by protecting attention and acting with intention. Block strategic time before the week starts, pick three non-negotiables daily, engineer focus barriers, and audit where your hours actually go. Drift dies when deliberate work owns your first two hours.