8 posts found
08/13/2021 · 5 min read
Price is the most common objection in insurance and the most mishandled. Most agents either fold immediately when a client pushes back on premium or they deliver a defensive monologue about why the price is justified. Neither approach builds the relationship.
08/12/2021 · 5 min read
Part 2 with Kevin Stein moves from context to solutions — the specific tools, market access, and client conversations that make it possible to serve homeowners in wildfire-exposed areas when conventional markets have closed the door.
08/05/2021 · 5 min read
Part 2 with Landon gets into the specific conversations, system configurations, and process designs that turn billing from a source of friction into a retention engine.
08/04/2021 · 5 min read
Billing isn't the glamorous part of running an insurance agency. It's also one of the most direct paths to improving cash flow, retention, and client satisfaction that most agencies have never fully optimized.
07/19/2021 · 5 min read
Disney doesn't run the happiest place on earth by accident. There's a system behind every smile, every interaction, every moment that makes a guest feel like the only person in the park.
02/03/2021 · 6 min read
Part 2 with David Seagraves goes deeper into the specific moves that keep a captive agency growing year over year — retention systems, team dynamics, and how to avoid the traps that stall most agents.
08/28/2019 · 6 min read
"I'm a perfect driver. I've never had an accident. My rates keep going up!" Stop arguing. Start building a Wall of Protection that re-establishes you as the expert.
08/13/2019 · 6 min read
Most agents think marketing means buying leads. Nato Guajardo knows it means building relationships that compound over decades — and he has the playbook to prove it.