13 posts found
07/10/2023 · 5 min read
The final piece of the P&C sales team series: the culture decisions and accountability structures that sustain high performance over time instead of producing a one-month spike and a regression.
05/17/2023 · 5 min read
Part 2 of the agency scaling series goes deeper into team dynamics: the communication habits, cultural norms, and environment-setting decisions that separate thriving agencies from chaotic ones.
05/03/2023 · 5 min read
A winning P&C insurance team isn't an accident. It's an architecture — specific roles, clear expectations, and a culture that makes the right people want to stay and perform.
04/19/2023 · 5 min read
Part 2 of the Jamie Bragg conversation digs into the real mechanics of agency culture — how to build it, protect it, and use it to attract producers who actually perform.
04/17/2023 · 6 min read
Jamie Bragg didn't build his agency by accident. Part 1 of this conversation unpacks how he used connectivity tools, recruitment strategy, and pricing discipline to construct a high-performance team.
11/05/2021 · 6 min read
Sometimes the most memorable lessons come from the most absurd situations. A case of wildly misread expectations in a Japanese bath house turns into a story about communication, assumptions, and why the gap between what you meant and what the client heard can cost you in any business context.
11/27/2020 · 6 min read
Every agency claims to go above and beyond. Almost none of them can explain what that means in concrete, repeatable terms. Here's what it actually looks like — and why the agents who get it right stop worrying about competition.
07/10/2020 · 6 min read
Coaching isn't just for struggling performers. Jason makes the case that a coaching culture is the single most underutilized advantage in the insurance agency space — and breaks down what it actually looks like in practice.
07/06/2020 · 7 min read
A vision that lives only in the owner's head isn't a vision — it's a private aspiration. Jason breaks down what it takes to unify your team around a shared mission and build a culture where staff buy-in is real, not performed.
07/03/2020 · 6 min read
Judd Lavender isn't just an insurance agent who talks about loving life — he's built a career and a life that demonstrates it. This conversation gets into what that actually looks like from the inside.
06/29/2020 · 6 min read
Laura Harris has been running her Allstate agency in Corpus Christi for over 25 years with her family by her side. On her third appearance with the Insurance Dudes, she gets into the systems, the relationships, and the hard-won wisdom that keeps a family agency thriving for decades.
03/04/2020 · 6 min read
Motivation isn't something you find. It's something you engineer. After a week of extraordinary guests, here's a deep dive into what actually keeps insurance agents fired up when the grind gets heavy.
11/18/2019 · 7 min read
Mark Mercer built his insurance agency on culture first, production second. His counterintuitive approach to team building proves that the agencies with the best culture consistently outproduce the agencies that only focus on numbers.