Judge Jason Presides: The Only Verdict That Matters Is the One You Give Yourself

By Craig Pretzinger & Jason Feltman5 min read

Hosts of The Insurance Dudes Podcast. 1,000+ episodes helping insurance agents build elite agencies.

Judge Jason Presides: The Only Verdict That Matters Is the One You Give Yourself

Stop letting the internal "can't" voice rule the case. Notice the moment between opportunity and response, ask for the smallest version of the action you do believe you can take, get one data point that feeds the "can" file, then escalate. More shots produce more hits.

The only verdict that matters is the one you give yourself dozens of times a day when a new opportunity shows up and the "can" and "can't" voices argue the case. Both voices have real evidence. The verdict is a choice about which file you treat as the representative one. Lead with "can," take more shots, accumulate hits, and the record keeps rebuilding.

How does an agent build the case against themselves?

Most agents did not have someone tell them they couldn't build a successful insurance career. Most of them decided that themselves. Sometimes it happened gradually, a rough stretch, a bad quarter, a difficult client situation that got internalized as evidence about what they were capable of. Sometimes it happened fast, a rejection that landed harder than expected, a comparison to a colleague that felt unflattering, a conversation with a manager that left a mark.

The problem isn't that the experience happened. The problem is the verdict that got attached to it. The experience said: that particular call didn't go well. The verdict says: I am not the kind of person who does this well. Those are different statements with dramatically different implications for what happens next.

Jason has watched agents carry verdicts like that for years. They're running on a story they accepted as fact in year one, when they had almost no evidence either way about what they were capable of. The story calcified. The career built itself around the verdict instead of testing it.

What does the "can vs. can't" courtroom look like in real time?

Here's what the internal debate actually looks like for most agents. A new opportunity comes up. It could be a larger account than they usually pursue, a market they haven't worked, a leadership role they've been offered, a higher-visibility position in a mastermind. The moment the opportunity registers, two voices engage.

The "can't" voice has evidence. It's been accumulating evidence since day one of your career. Every rejection, every failure, every time a conversation didn't go the way you wanted it to, that voice filed it. The evidence it presents sounds factual because it is, technically, factual. The events happened. The problem is that the "can't" voice interprets those events as defining rather than informational.

The "can" voice has the same quality of evidence available. Every time you handled a difficult situation well. Every renewal that went smoothly because of work you did. Every new client who said yes. Every team member who grew because you invested in them. The "can" voice has access to all of that, it just doesn't always file it as carefully as the opposition.

Judge Jason's ruling: the evidence on both sides is real. The verdict is not predetermined by the evidence. The verdict is a choice about which body of evidence you treat as more representative of what you are. And you make that choice, often unconsciously, always consequentially, every time a new opportunity appears.

Which voice should I lead with and when?

The third element of the framework isn't can or can't. It's a recognition that both voices contain useful information. The "can't" voice isn't entirely wrong, there are things you're not yet capable of, and that's real. Ignoring it entirely is overconfidence dressed up as positivity. The skill is in knowing which voice to lead with.

When Jason says "you right" in the context of this framework, he means: you're right that this is hard. You're right that you've failed at versions of this before. And you're also right that you've succeeded at things you thought you couldn't do. Both things are true. The question is which truth you're going to use as your operating premise for today's opportunity.

The agents who lead with the "can" voice, while remaining honest about the "can't" reality, take more shots. More shots produce more hits. The agents who lead with the "can't" voice take fewer shots, produce fewer hits, and accumulate more evidence for the "can't" case. It's a self-reinforcing system in both directions.

How do I change the verdict I'm giving myself this week?

Notice your internal courtroom this week. Specifically, notice the moment between when an opportunity or challenge presents itself and when you decide how to respond. That moment is where the verdict gets delivered. You can't slow it down entirely, but you can start becoming aware that it exists.

When you catch yourself in the "can't" narrative, do not try to talk yourself out of it by reciting affirmations. Instead, ask: what is the smallest version of this that I actually believe I can do? Start there. Get one data point that feeds the "can" file. Then try the next slightly larger version.

Every significant success story in insurance sales runs through this process, not around it.

Why does the full record actually support "you can"?

Judge Jason has heard the case. The verdict: you can, more often than the voice in your head is currently telling you. Not because positivity is required, but because the evidence supports it when you look at the full record. Court adjourned.


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About Jason Feltman: Jason Feltman is co-host of The Insurance Dudes podcast and co-author of The Million Dollar Agency. He runs a high-volume independent insurance agency and is known for making the business of insurance both practical and genuinely entertaining.

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