agency-operationstask-delegation
Kirk Baker: Task Delegation Deep Dive : Making It Stick in Your Agency (Part 2)
10/07/2021 · 6 min read
Delegation sticks when the owner debriefs instead of intervening, makes performance metrics visible, and builds redundancy across the team. Kirk Baker also flags the hard call: when a team member won't take ownership, the long-term cost of keeping them is bigger than the transition out.
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