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Posts Tagged: lessons-learned

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The Bath House Mix-Up: A Funny Story With a Real Lesson on Client Communication
agency-culturecommunication

The Bath House Mix-Up: A Funny Story With a Real Lesson on Client Communication

11/05/2021 · 6 min read

Sometimes the most memorable lessons come from the most absurd situations. A case of wildly misread expectations in a Japanese bath house turns into a story about communication, assumptions, and why the gap between what you meant and what the client heard can cost you in any business context.

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Episode 400: The Reality Check Spectacular — What 400 Episodes Actually Taught Us About Building an Insurance Agency
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Episode 400: The Reality Check Spectacular — What 400 Episodes Actually Taught Us About Building an Insurance Agency

09/28/2021 · 5 min read

Four hundred episodes into The Insurance Dudes, it's time for a serious reality check. What actually works, what doesn't, and what every agent building a business needs to hear right now — no hype, no filler.

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