
agency-culturecommunication
The Bath House Mix-Up: A Funny Story With a Real Lesson on Client Communication
11/05/2021 · 6 min read
Sometimes the most memorable lessons come from the most absurd situations. A case of wildly misread expectations in a Japanese bath house turns into a story about communication, assumptions, and why the gap between what you meant and what the client heard can cost you in any business context.
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