4 posts found
03/21/2022 · 5 min read
Keith Zabrocki grew his agency by treating it as an enterprise, not a high-income sales job. The decisions that drove it: a clear vision, deep carrier relationships over wide ones, and team capability as the real ceiling on growth.
02/23/2022 · 5 min read
Tom Birks broke through the owner-as-bottleneck ceiling by documenting decision trees for difficult situations, building a quality review process for client communications, and investing in commercial lines capability before personal lines revenue justified it. He also hired ahead of demand. Each move unlocked the next growth tier.
02/21/2022 · 5 min read
Tom Birks built his New Jersey agency on three commitments: same-day response when competitors go to voicemail, proactive communication before renewals rather than after, and genuine coverage advocacy instead of selling the cheapest option. He added referral networks with real estate attorneys, mortgage brokers, and financial planners.
04/06/2020 · 6 min read
Becky Isbell is building a Goosehead franchise in Killeen, TX, a transient military market around Fort Hood. The new-agent survival formula: measure controllable activity inputs (not outcomes), embed in the local military community, and ask for mentorship before you need it.