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Posts Tagged: billing

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Premium Billing Mastery: Landon's Playbook (Part 2)
guest-interviewoperations

Premium Billing Mastery: Landon's Playbook (Part 2)

08/05/2021 · 5 min read

Premium billing becomes a retention engine when agencies map the workflow before automating, frame the non-payment call as service instead of collections, and run a proactive billing calendar that contacts clients before renewals instead of chasing them after a lapse.

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Smarter Premium Billing Strategies With Landon (Part 1)
guest-interviewoperations

Smarter Premium Billing Strategies With Landon (Part 1)

08/04/2021 · 5 min read

Smarter premium billing is a retention tool, not just a cash flow lever. Landon shows agencies how to align installment dates with client pay cycles, sell annual-pay discounts on purpose, and turn the past-due call into a service moment that uncovers cross-sells.

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