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Posts Tagged: agent-management

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Scorecards: How to Track Agent Performance and Actually Use the Data
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Scorecards: How to Track Agent Performance and Actually Use the Data

02/16/2022 · 5 min read

If you can't measure it, you can't manage it. This SOLO Playbook episode is a complete walkthrough of the performance scorecard system that gives insurance agency owners clear visibility into what each agent is actually producing — and what to do about it.

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Justin Brock on Agency Building: The Systems, Numbers, and Decisions That Drive Growth (Part 2)
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Justin Brock on Agency Building: The Systems, Numbers, and Decisions That Drive Growth (Part 2)

01/12/2022 · 6 min read

Part 1 covered mindset and foundations. In Part 2, Justin Brock gets tactical — the lead systems, performance tracking, and hard decisions that separate agencies that scale from agencies that stall.

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