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How to Build Insurance Agency Culture That Retains Top Talent : Mark Mercer's Approach : featuring Mark Mercer on the Insurance Dudes podcast
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Mark Mercer's Approach to Culture That Retains Top Talent

11/18/2019 · 7 min read

Build retentive insurance agency culture on three questions every employee answers daily: do I know what's expected of me, do I feel my work matters, and do I see a future here? Clarify expectations, recognize specific wins daily, and run career conversations every team member.

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