
agency-growthperformance
Slip Sliding Away: How to Stop the Backslide Before It Takes Your Agency Growth With It
09/20/2021 · 5 min read
Stop the backslide by tracking behavior metrics (call volume, contact rate, quote conversion, referral asks) on a weekly dashboard with thresholds that trigger defined responses. Complacency softens the behaviors that produced growth, one small concession at a time. Recover sequentially: one behavior at full intensity for 30 days.
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