chatbots

Posts Tagged: chatbots

2 posts found

Avdhesh Saxena: Implementing The Friendly Agent Bot in Your Agency (Part 2)

05/13/2021 · 6 min read

To implement an AI chatbot in your agency, deploy on digital inbound leads first, change agent workflow to treat pre-qualified appointments differently than cold callbacks, and budget a 90-day calibration ramp. Done right, contact rates on internet leads move from under 50% to above 70%.

insurtechAI

Avdhesh Saxena and The Friendly Agent Bot: How AI Chatbots Are Changing Insurance Sales (Part 1)

05/12/2021 · 6 min read

AI chatbots are changing insurance sales by handling the pre-sales scaffolding: instant outreach to new leads, conversational qualification, and direct appointment booking. Avdhesh Saxena's Friendly Agent Bot fronts the first fifteen minutes for 80% of inbound leads so agents only engage on prepared, qualified appointments.