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Posts Tagged: chatbots

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Avdhesh Saxena on Implementing the Friendly Agent Bot
insurtechAI

Avdhesh Saxena on Implementing the Friendly Agent Bot

05/13/2021 · 6 min read

To implement an AI chatbot in your agency, deploy on digital inbound leads first, change agent workflow to treat pre-qualified appointments differently than cold callbacks, and budget a 90-day calibration ramp. Done right, contact rates on internet leads move from under 50% to above 70%.

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Avdhesh Saxena on AI Chatbots Changing Insurance (Part 1)
insurtechAI

Avdhesh Saxena on AI Chatbots Changing Insurance (Part 1)

05/12/2021 · 6 min read

AI chatbots are changing insurance sales by handling the pre-sales scaffolding: instant outreach to new leads, conversational qualification, and direct appointment booking. Avdhesh Saxena's Friendly Agent Bot fronts the first fifteen minutes for 80% of inbound leads so agents only engage on prepared, qualified appointments.

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