Brian Ahearn Part 2: Advanced Insurance Agency Growth and Operations Tactics

By Craig Pretzinger & Jason Feltman2 min read❤️694💬281

Brian Ahearn Part 2: Advanced Insurance Agency Growth and Operations Tactics

You've been meaning to hire for six months. Every week it slides. Meanwhile, you're the bottleneck and your agency can't outgrow your personal capacity.

Craig and Jason sat down with Brian Ahearn to dig into this — no theory, just what works, what failed, and what you can steal for your own book.

Stop Hiring When Drowning

Start recruiting before you need someone. Keep a list of impressive people — the waiter who handled chaos gracefully, the salesperson who didn't push. Best hires come from relationships, not desperate Indeed posts at 11pm.

[INTERNAL: insurance-agency-hiring-mistakes]

Comp That Works

Commission-only eliminates your talent pool. Modest draw — $3-4K/mo for 120 days, repayable from future commissions — expands candidates dramatically. $12K investment producing $200K new premium at 15% = $30K revenue. Good math.

[INTERNAL: how-to-hire-insurance-producers]

Train Sales First

Traditional training starts with coverages and ISO forms. By the time they understand endorsements, they've forgotten they're here to sell. Teach calling, discovery, presentation, objection handling first. Product knowledge follows activity.

[INTERNAL: commission-split-structure-new-agents]

When to Cut Bait

Not at 50% of benchmarks by day 60? Have the conversation. Specific numbers. 30-day deadline. Keeping non-performers past 90 days costs more every day you wait. Sometimes performance plan. Sometimes clean break. Never 'wait and hope.'

[INTERNAL: when-to-hire-first-csr]


🎙️ Listen to the full episode: Brian Ahearn’s Back In Black PART 2 Apple Podcasts | Spotify | YouTube

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8 Comments

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Brian F.Charlotte, NC0m ago

This changed how I run my morning team huddles.

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Rachel P.Nashville, TN3d ago

Craig and Jason always deliver.

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JT ThompsonPortland, OR6d ago

This is exactly what I needed to hear today.

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Jessica L.San Diego, CA9d ago

Required reading for any serious agent.

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Tom D.Tampa, FL12d ago

Been doing this for 2 years and wish I started sooner.

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Sarah M.Phoenix, AZ15d ago

The accountability framework alone is worth the read.

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Dave K.Atlanta, GA24d ago

Implemented this last quarter - 23% increase in close rate.

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Linda C.Chicago, IL27d ago

Sent this to every agent on my team.